Payment and Refund policy

Refund Eligibility

• Customers may request a full refund within 24 hours of making the payment.
• The refund request must be made via WhatsApp or email.
• The booking must not have been confirmed with suppliers (hotels, transport, guides).
• Non-Refundable After 24 Hours
  Payments become non-refundable after 24 hours from the time of payment.
• Once services are confirmed or reserved, refunds are not possible.
  Refund Processing
  Approved refunds will be processed within 7–14 business days.
• Bank charges or payment gateway fees are non-refundable.
• Refunds will be made using the original payment method.